Rate Document Terms & Conditions

The ocean charges, including freight rates, surcharges, and applicable fees stated in your Rate Document, are governed by these Rate Document Terms & Conditions, the specific terms included in your Rate Document, and International Delivery Agency’s applicable governing tariffs in effect at the time of shipment.

In the event of any inconsistency between the following documents, the order of priority shall be:

1. These Rate Document Terms & Conditions

2. International Delivery Agency’s applicable governing tariffs in effect at the time of shipment (except where fixed surcharges apply)

3. Your Rate Document

1. Freight Rates, Surcharges & Fees

Unless specifically identified as “Fixed” in your Rate Document, all surcharges and fees are maximum applicable rates, valid until further notice unless otherwise stated. These charges remain subject to International Delivery Agency’s prevailing tariffs at the time of shipment.

Applicable charges may include additional services requested by the customer, changes in operational requirements, local surcharges, contingency costs, or extraordinary circumstances beyond International Delivery Agency’s reasonable control.

Such charges will be communicated through applicable tariffs and reflected in International Delivery Agency invoices when bookings are accepted.

Acceptance of any booking remains subject to vessel availability, available space, equipment availability, and operational conditions. All transportation services are provided according to the terms and conditions of the applicable Bill of Lading issued by International Delivery Agency.

2. Validity Period of Rates

Ocean charges, including freight rates, surcharges, and fees, remain valid from the Rate Effective Date until further notice unless another validity period is specified.

International Delivery Agency may review and renegotiate applicable charges when required. Any revised rates agreed by both parties will take effect immediately unless otherwise agreed in writing.

3. Conditions of Rate Validity

Unless otherwise agreed in writing, your Rate Document remains valid subject to the following conditions:

a. The entity identified as the Eligible Shipping Party must be the shipping party as determined by International Delivery Agency.

b. Freight rates, surcharges, and fees apply during the Rate Effective Period, provided that the booking is completed and the shipment is delivered within the applicable validity period.

c. Where an Eligible Named Account is specified, that entity must appear as the Shipper or Consignee on the International Delivery Agency Bill of Lading.

d. The applicable Rate Document reference number must be provided at the time of booking.

4. Currency & Payment Terms

Rates and charges are subject to currency exchange rates applicable at the time of shipment.

For shipments involving restricted payment regions or specific markets, payment may be required in an approved non-designated currency as determined by International Delivery Agency.

5. Definitions

Fixed: Charges or fees that remain unchanged as specified in the Rate Document.

Tariff: Charges determined according to International Delivery Agency’s applicable published tariffs at the time of shipment.

Rate Document: The binding agreement between International Delivery Agency and the customer for the provision of transportation services applicable at the time of shipment.

Applicable: Charges, fees, or surcharges that apply to transportation services provided at the time of shipment.

Bill of Lading Release: Charges applicable when the Bill of Lading is released from a specified location.

TBD (To Be Determined): Charges that will be confirmed according to applicable tariffs or, where no tariff exists, as determined by International Delivery Agency based on operational requirements.

6. Confidentiality

The contents of the Rate Document are confidential and must not be disclosed to competitors of International Delivery Agency or any unauthorized third party.

7. Governing Law

The Rate Document shall be governed and interpreted in accordance with applicable international commercial laws and the laws specified in the agreement between International Delivery Agency and the customer.

8. Data Protection & Privacy

Both parties agree to comply with applicable data protection regulations, including relevant privacy laws governing the processing of personal information.

The customer authorizes International Delivery Agency to process personal data provided for the purpose of delivering transportation services, managing shipments, fulfilling contractual obligations, and complying with legal or regulatory requirements.

International Delivery Agency may share personal data with authorized affiliates, employees, service providers, logistics partners, regulatory authorities, or other approved parties when necessary to provide services or comply with applicable laws.

Where required, personal data transfers across international borders will be conducted using appropriate legal safeguards and recognized data protection mechanisms.

Note: Rate Applicability

The rates stated in the Rate Document remain valid during the Rate Effective Period, provided that booking confirmation, shipment acceptance, and delivery occur within the applicable validity period.

A shipment shall be considered delivered when the agreed quantity stated in the transportation documentation has been received by the designated recipient.